Advanced IVR Function

IPVOX International IVR Function supports complex programming and can interactive visit with backstage data base, for example password authentication and auto-enquire. It mainly includes variable settings, condition judgment, WEB service invoking, TTS report, etc.

Advanced IVR Features

Variable Settings

Invoke WEB Server

TTS Reports

TTS means Text To Speech; it’s a technology that switches text words to relevant audio file. IPVOX International IVR integrates the TTS with call center system. The voice reports for enterprise information enquires, product introduction, etc can completely using TTS technology to auto-switch to relevant voice to report.
We can introduce an process flow of balance enquiry for the above three main steps use: