Media Recognition System is a call center application function between ads media and telemarketing. Enterprise can recognize the sales hotline that launch in different ads media, and can also know the incoming call from which media ads through the special media recognition technology based on call center application. This can real-time to monitor and analyze the media ads effect.
Media Recognition System can be applied on multi-skills customer services, call center agents need to deal with a number of customer service, meanwhile screen popup can recognize which service call the customer calls, so that can do specific business process.