IPVOX International call center system doesn`t need to any special recording communication equipment to do recording for all call in and call out telephones. User can flexible set recording rules, the system offer backup, download, playback, etc.

Recording Files

No need any hardware equipments and auto-generate recording files, support various call recordings, for example, user extension call recording, queue call recording, ring group call recording, conference call recording and so on.

Have the option of designated Recording

We can have the option of designated do recording for a certain user, a certain queue, a certain ring group and a certain conference, we can also do recording for all calls.

Timing Report Voice

Customers can be custom timing report voice to inbound customers in the queue.

Monitor Recording

The authorized user can select a certain user to monitor recording and listen to it online: listen the recording online with own player software, and no need to install any player.

Download Recording

Recoding files not only support listen to it online but also can download to local to save and listen to it.