CRMIP Free Edition brings Ring Group function, it can ring by group for many staff, for example ring all, random ring, polling ring, sequence ring, etc according to business requirements, it can also customize so that you will not miss any calls.
Distribute Way:
> Sequence Polling
To do Distribution Polling according to the order that user joins the ring group.
> Memory Polling
To be polling according the order that the user answers call in ring group, if this user has answered a call, the next incoming call will distribute another user who doesn`t answer a call.
> Priority Polling
Distribute according to the priority that the user joins the ring group, with higher priority will be distributed call at first.
> Ring All
All members in ring group will ring at the same time.