CRMIP Standard & Callcenter

CRMIP Standard & Callcenter launches new fourth intelligent call center system with VOIP international standard based on the core technology of IPVOX International control management platform. It integrates with CRM management software with market competitiveness, high flexibility and custom function. Thoroughly realize the call center management concept of enterprise communication service integration, application diversification, and management humanized.



The design concept of IPVOX International system interface adopts agent distribution graphical, functional unit integration and human visual effect. The function not only contains the advanced function that enterprises use, such as IVR system, ACD, flexible grouping system, intelligent route and queue system, intelligent system recording and monitor recording system, teleconference system, CDR call records and various of reports statistics but also have many added features, such as agent QC assessment system, intelligent rechecking outbound system, media recognition system, TTS system, intelligent click to call out system, automatic outbound and forecast, electro fax and so on.

Product Positioning

If your company business is satisfied with the below features, please pay attention to CRMIP Commercial Edition system
 The enterprises that use telephone marketing as a main sale support mode.
 The enterprises that make telephony as main customer service system.
 The agents of enterprises disperse across the country and need to unified management.
 The enterprises has already have business platform, then need to find professional call center system to integrate.
If the enterprises have the below requirements for information management, and please pay attention to CRMIP Commercial Edition System.
 Be strict with business data security.
 Not only need call center, but also need business management system.
 Business mode needs to random variation and flexible adjustment.
If you have the below application expect for enterprises implement informatization, please pay attention to CRMIP Commercial Edition System.
 Achieve the business processing flow from call management to business management.
 Achieve unified communication management for multi branches agents.